HIPAA-Ready Patient Support
Provide compassionate, compliant patient support with enterprise security. Built for healthcare organizations that prioritize patient experience.
Healthcare Support Challenges
HIPAA Compliance
Patient data requires strict security controls and audit trails.
Appointment Management
High volume of scheduling, rescheduling, and cancellation requests.
Insurance Questions
Complex coverage and billing questions require accurate, careful responses.
24/7 Availability
Patients expect support outside business hours for urgent questions.
How Relay Helps
Enterprise Security
SOC 2 compliant infrastructure with encryption at rest and in transit.
Security & ComplianceAudit Trail
Complete activity logging for compliance and quality assurance.
Activity LoggingAI-Assisted Responses
Suggest accurate responses while keeping humans in the loop for sensitive issues.
AI Reply SuggestionsSelf-Service Portal
Let patients find answers to common questions 24/7.
Knowledge BaseCommon Healthcare Use Cases
Ready to Transform Your Healthcare Support?
Join Healthcare providers who deliver exceptional support with Relay.
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