Kickstand not holding the scooter upright
If the scooter's kickstand is not holding the vehicle upright, it's most likely due to one or both tires being flat or low on air, which will prevent the scooter from balancing properly.
After inflating the tires to 50 - 60 PSI, if the kickstand is still not working properly please contact us directly. A new kickstand, if your current one is damaged, can be ordered online here.
Was this article helpful?
Related Articles
What happens if the scooter malfunctions?
All rental scooters are equipped with onboard telematics that report any internal malfunctions and will be reported to Levy. If we determine that a scooter has an existing malfunction we will remotely disable it to prevent it from being used on future trips. We also ask users to report any pro…
Water Damage
The Levy and Levy Plus scooters have a IP54 waterproof rating, meaning the scooter can withstand light rain for short periods of time. If your Levy has been exposed to heavy rain or water and is not turning on or operating properly, remove the battery and let both the battery and the scooter sta…
My Scooter Will Not Turn On
There are a few things that may be stopping the scooter from turning on. - If you are a new owner of a Levy Scooter, please check out this article about the controls of your Levy: Changing the speed mode You have to hold down the power button for two seconds to turn the scooter on. - …