My scooter stem is loose / wobbly
Over time the stem of your scooter may need to be adjusted to prevent it from feeling loose or wobbly. There could be two areas of the scooter that need to be tightened.
1) If your stem isn't necessarily loose but has a creaking sound and a slight wobble, the most common fix is to use a lubricant on the hinge mechanism and tighten the hinge bolts as shown in the video below. To tighten these bolts, you can use your 3mm hex wrench included in the scooter's packaging.
2) If the stem has a more significant wobble, it's likely that the 6 screws directly above the folding hinge need to be tightened. These screws all use a T25 torx bit. We recommend using loctite before re-inserting the screws to ensure they won't come loose again, as shown in the video below:
Was this article helpful?
Related Articles
Water Damage
The Levy and Levy Plus scooters have a IP54 waterproof rating, meaning the scooter can withstand light rain for short periods of time. If your Levy has...
Kickstand not holding the scooter upright
If the scooter's kickstand is not holding the vehicle upright, it's most likely due to one or both tires being flat or low on air, which will prevent the...
What happens if the scooter malfunctions?
All rental scooters are equipped with onboard telematics that report any internal malfunctions and will be reported to Levy.


