My motor is cutting out while riding
To ensure range preservation while riding on low battery, the scooter will automatically reduce its speed from the performance speed setting (Red "D") when riding on low charge.
As lithium batteries discharge while riding, the nominal voltage output of the battery will slowly decrease as well. This means when you are riding on low battery, you won't be able to reach the maximum speed and acceleration as with a battery that is fully charged.
When the battery is below a 25% charge level, the speed mode will automatically be reduced to Eco in order to preserve the range on the scooter. This is not a feature that can currently be turned off.
Was this article helpful?
Related Articles
Kickstand not holding the scooter upright
If the scooter's kickstand is not holding the vehicle upright, it's most likely due to one or both tires being flat or low on air, which will prevent the scooter from balancing properly. After inflating the tires to 50 - 60 PSI, if the kickstand is still not working properly please contact us d…
What happens if the scooter malfunctions?
All rental scooters are equipped with onboard telematics that report any internal malfunctions and will be reported to Levy. If we determine that a scooter has an existing malfunction we will remotely disable it to prevent it from being used on future trips. We also ask users to report any pro…
My Scooter Will Not Turn On
There are a few things that may be stopping the scooter from turning on. - If you are a new owner of a Levy Scooter, please check out this article about the controls of your Levy: Changing the speed mode You have to hold down the power button for two seconds to turn the scooter on. - …