Sales CRM Comparison
Relay vs Salesforce
Relay vs Salesforce: Modern Sales CRM Without the Complexity
Get what your team actually needs without a 6-month implementation
Feature Comparison
| Feature | Relay | Salesforce |
|---|---|---|
| Starting Price | $19/user/month | $25/user/month (Essentials) |
| Setup Time | 15 minutes | Weeks to months |
| Admin Required | No dedicated admin needed | Requires Salesforce admin |
| Help Desk | Built-in | Separate product (Service Cloud) |
| User Adoption | Intuitive, minimal training | Extensive training required |
Why Teams Switch from Salesforce to Relay
Here's what customers tell us when they migrate from Salesforce
90% less setup time — minutes, not months
No admin or consultant required
Built-in help desk for unified customer experience
Fraction of the cost with no hidden fees
Modern interface that reps actually want to use
Full Feature Breakdown
R
Relay
Sales CRM + Help Desk
$19/user/month
15-minute setup
Sales + support unified
- Deal pipeline with Kanban board
- Lead scoring & qualification
- Activity logging & timeline
- Quotes & proposals
- Two-way email sync
- Meeting scheduler
- Built-in help desk & ticketing
- Sales analytics & forecasting
S
Salesforce
Enterprise powerhouse with enterprise complexity
$25/user/mo
Complex setup
Sales only — no support tools
Pros:
- Highly customizable platform
- Massive app ecosystem (AppExchange)
- Enterprise-grade security and compliance
- Strong reporting and dashboard capabilities
Cons:
- Extremely complex setup and administration
- Requires dedicated admin or consultant
- Expensive with add-ons and implementation costs
- Steep learning curve for end users
Ready to Make the Switch?
Join teams who've switched from Salesforce to Relay and manage sales + support in one platform.
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