Sales CRM Comparison
Relay vs Monday Sales CRM
Relay vs Monday Sales CRM: Purpose-Built Sales CRM vs Adapted Project Tool
Get a real CRM designed for sales, not a project board with CRM labels
Feature Comparison
| Feature | Relay | Monday Sales CRM |
|---|---|---|
| Starting Price | $19/user (no minimum) | $12/seat (3-seat minimum = $36) |
| Purpose | Built for sales + support | Adapted from project management |
| Help Desk | Full-featured, built-in | Not available |
| Quotes & Proposals | Included | Not available |
| Sales Analytics | Purpose-built forecasting | Generic dashboards |
Why Teams Switch from Monday Sales CRM to Relay
Here's what customers tell us when they migrate from Monday Sales CRM
Purpose-built for sales — not a project tool with CRM features
No minimum seat requirement
Built-in help desk for unified customer experience
Quotes and proposals included
Deeper sales-specific analytics and forecasting
Full Feature Breakdown
R
Relay
Sales CRM + Help Desk
$19/user/month
15-minute setup
Sales + support unified
- Deal pipeline with Kanban board
- Lead scoring & qualification
- Activity logging & timeline
- Quotes & proposals
- Two-way email sync
- Meeting scheduler
- Built-in help desk & ticketing
- Sales analytics & forecasting
M
Monday Sales CRM
Project tool turned CRM with limited depth
$12/seat/mo
Complex setup
Sales only — no support tools
Pros:
- Highly visual and customizable boards
- Good automation builder
- Part of larger Monday.com ecosystem
- Low starting price per seat
Cons:
- Not purpose-built for sales — adapted from project tool
- Minimum 3-seat requirement
- Advanced CRM features require higher tiers
- No built-in help desk or support tools
Ready to Make the Switch?
Join teams who've switched from Monday Sales CRM to Relay and manage sales + support in one platform.
No credit card required · 14-day free trial · Cancel anytime