Acton Scooter Error Codes
IoT hex display
IoT decimal display
E0 Error code to server
Code meaning
Troubleshooting
02
02
2
IOT no 36V power supply
Check the IOT motherboard and
controller connection wire
03
03
3
Timeout with controller communication
Check the connection between IOT
and controller
10
16
10
Throttle Hall issue
Check throttle switch and related
wiring
11
17
11
Brake Hall issue
Check the brake handle and
related wiring
01
01
1
Controller issue
Replacement controller
06
06
6
Scooter battery undervoltage
Charge the scooter or replace the
scooter battery
04
04
4
Motor Hall fault
Detect motor, controller and
related wiring
13
19
13
Motor phase loss fault
Detect motor, controller and
related wiring
16
22
16
Controller does not receive
IoT heartbeat
Check the communication wire
between IOT and the controller
22
34
22
Battery 1 failure
Check whether the battery 1 cable is
plugged in properly
23
35
23
Battery 2 failure
Check whether the battery 2 cable is
plugged in properly
24
36
24
Battery 1&2 failure
Check wire of battery 1&2 is
plugged in properly
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