Acton Scooter Error Codes

IoT hex display

IoT decimal display

E0 Error code to server

Code meaning

Troubleshooting

02

02

2

IOT no 36V power supply

Check the IOT motherboard and

controller connection wire

03

03

3

Timeout with controller communication

Check the connection between IOT

and controller

10

16

10

Throttle Hall issue

Check throttle switch and related

wiring

11

17

11

Brake Hall issue

Check the brake handle and

related wiring

01

01

1

Controller issue

Replacement controller

06

06

6

Scooter battery undervoltage

Charge the scooter or replace the

scooter battery

04

04

4

Motor Hall fault

Detect motor, controller and

related wiring

13

19

13

Motor phase loss fault

Detect motor, controller and

related wiring

16

22

16

Controller does not receive

IoT heartbeat

Check the communication wire

between IOT and the controller

22

34

22

Battery 1 failure

Check whether the battery 1 cable is

plugged in properly

23

35

23

Battery 2 failure

Check whether the battery 2 cable is

plugged in properly

24

36

24

Battery 1&2 failure

Check wire of battery 1&2 is

plugged in properly