Widget Installation
Add a chat widget to your website for real-time customer support.
Quick Install
Get the Code
- Go to Settings → Widget
- Copy the installation code
- Paste before
</body>on your site
<script>
(function(w,d,s,l,i){
// Widget installation code
})(window,document,'script','relay','YOUR_WIDGET_ID');
</script>
Installation Options
Direct HTML
Paste code in your HTML template.
Tag Manager
Add via Google Tag Manager:
- Create new tag
- Choose Custom HTML
- Paste widget code
- Set trigger to All Pages
Platform-Specific
Shopify:
- Go to Online Store → Themes
- Edit code
- Find
theme.liquid - Paste before
</body>
WordPress:
- Install header/footer plugin
- Add to footer scripts
- Save changes
Verifying Installation
Test
- Visit your website
- Look for widget icon (bottom right)
- Click to open
- Send test message
Troubleshooting
Widget not appearing:
- Check code is before
</body> - Verify no JavaScript errors
- Ensure widget is enabled in settings