My scooter stem is loose / wobbly
Over time the stem of your scooter may need to be adjusted to prevent it from feeling loose or wobbly. There could be two areas of the scooter that need to be tightened.
1) If your stem isn't necessarily loose but has a creaking sound and a slight wobble, the most common fix is to use a lubricant on the hinge mechanism and tighten the hinge bolts as shown in the video below. To tighten these bolts, you can use your 3mm hex wrench included in the scooter's packaging.
2) If the stem has a more significant wobble, it's likely that the 6 screws directly above the folding hinge need to be tightened. These screws all use a T25 torx bit. We recommend using loctite before re-inserting the screws to ensure they won't come loose again, as shown in the video below:
Was this article helpful?
Related Articles
Kickstand not holding the scooter upright
If the scooter's kickstand is not holding the vehicle upright, it's most likely due to one or both tires being flat or low on air, which will prevent the scooter from balancing properly. After inflating the tires to 50 - 60 PSI, if the kickstand is still not working properly please contact us d…
What happens if the scooter malfunctions?
All rental scooters are equipped with onboard telematics that report any internal malfunctions and will be reported to Levy. If we determine that a scooter has an existing malfunction we will remotely disable it to prevent it from being used on future trips. We also ask users to report any pro…
My Scooter Will Not Turn On
There are a few things that may be stopping the scooter from turning on. - If you are a new owner of a Levy Scooter, please check out this article about the controls of your Levy: Changing the speed mode You have to hold down the power button for two seconds to turn the scooter on. - …