Where can I order parts for our rental fleet if something breaks?
Levy purchases and stocks common spare parts for rental fleet electric scooters. We make these available to you at wholesale pricing and ship them directly from our US warehouse.
For many common repairs - our team has also recorded videos for installation steps.
The most common repairs on these vehicles are cosmetic parts that can be damaged as a result of user negligence / vandalism. Such parts could include fenders, plastic fairings, handlebars, headlights / taillights, and brake handles.
We generally estimate one in ten scooters in a given year would necessitate a repair like this.
It's very uncommon that a rental grade scooter would require the replacement of an electric component like a motor, controller, or battery in the first 2 years of operation. In the rare case a component like this malfunctions, Levy will work directly with the fleet partner on getting the product professionally repaired.
Was this article helpful?
Related Articles
Levy Fleets: Countries and Currencies FAQ
Levy Fleets operates worldwide in local currencies. Canadian programs, including car sharing, can run entirely in CAD for platform invoices, resident payments and operator payouts.
Levy Fleets Tool Access and Vehicle Eligibility FAQ
ZK600_Android_Manage_Tool and Levy Operator device-tool service are for current Levy Fleets customers with vehicles already onboarded to our software. Confirm your fleet account before requesting login, credentials or configuration help.
How does your rental fleet program work?
Levy Fleets is primarily a software and services package that we offer to 3rd party operators looking to launch their own scooter or bike rental fleet.