How do I get permits to operate a scooter or bike rental fleet?

To contact the right person at the city level to start the conversation about obtaining permits for operating an electric scooter or electric bike rental fleet, here some general guidelines we recommend.

  • Identify the relevant department: Research which local government department oversees transportation, public works, or business permitting in your city. This could be the Department of Transportation, Public Works, or the Office of Business Development, among others.
  • Visit the city's official website: Most cities have official websites that provide contact information for various departments and personnel. Look for a section on transportation or business permits and find the relevant contact information.
  • Reach out via email or phone: Use the contact information provided on the city's website to reach out to the relevant department or personnel. In your initial correspondence, introduce yourself, briefly explain your business proposal, and ask for guidance on the permitting process.
  • Request a meeting or appointment: If possible, schedule a meeting or appointment with the relevant city official to discuss your proposal in more detail. This can help establish a personal connection and demonstrate your commitment to working collaboratively with the city.
  • Attend local government meetings: Local government meetings, such as city council or transportation committee meetings, are often open to the public. Attend these meetings to learn more about the city's priorities and potentially identify additional contacts that may be helpful in the permitting process.

Below is an example email that could be sent once you identify the right point of contact:


Subject: Inquiry about Permitting Process for Electric Scooter Rental Fleet

Dear [City Official's or Department Name],

I hope this email finds you well. My name is [Your Full Name], and I am interested in launching an electric scooter rental fleet in [City Name]. The purpose of this email is to introduce myself and inquire about the necessary steps, permits, and requirements to establish this service in our community.

We aim to provide a convenient, eco-friendly, and affordable transportation option for residents and visitors alike. Our goal is to contribute to the city's ongoing efforts to promote sustainable transportation and reduce traffic congestion. We plan to operate a fleet of [number of scooters] electric scooters and ensure that they are maintained and operated in compliance with all relevant regulations.

Before proceeding with our plans, we want to ensure that we fully understand the local regulations and requirements for operating an electric scooter rental fleet in [City Name]. I would appreciate any guidance on the following topics:

1. The specific permits and licensing required for operating an electric scooter rental fleet in [City Name].
2. Any local ordinances or regulations that our fleet must adhere to, such as designated parking zones, speed limits, and safety requirements.
3. The application process for obtaining the necessary permits, as well as any associated fees.
4. Information on any community engagement requirements, such as public hearings or meetings, to obtain the necessary permits.

If possible, I would also like to schedule a meeting or phone call with you or a relevant city official to discuss our proposal in more detail and address any questions or concerns you may have. Please let me know your availability, and I would be happy to coordinate a time that works best for both of us.

Thank you for your time and assistance in this matter. I look forward to learning more about the permitting process and working closely with the city to ensure the successful and responsible launch of our electric scooter rental fleet.


[Your Full Name]
[Your Title/Position]
[Company Name]
[Contact Information: Phone Number, Email Address]

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