E-Commerce Support with Full Order Context
See order history, tracking info, and customer lifetime value right in the ticket. Process refunds and update orders without leaving Relay.
Why Teams Love Shopify Integration
Full Customer Context
See order history, lifetime value, and recent purchases instantly.
No Tab Switching
Handle order inquiries without opening Shopify admin.
Faster Resolutions
Process refunds and cancellations from the ticket view.
Smart Routing
Auto-tag tickets by order status or product type.
What You Can Do
Order Sidebar
View order details, tracking, and fulfillment status.
Customer Data
See purchase history, total spend, and customer tags.
Refund Actions
Process full or partial refunds directly.
Order Variables
Use order data in macros and auto-responses.
Common Use Cases
Frequently Asked Questions
How do I connect my Shopify store?
Install our Shopify app and authorize access. Connection takes under 2 minutes.
Can I connect multiple stores?
Yes, connect multiple Shopify stores to a single Relay workspace.
What order data is synced?
Orders, customers, products, and fulfillment data sync in real-time.
Ready to Try Shopify Integration?
Start your free trial and see how Shopify Integration can transform your support workflow.
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