For your own operations, you can define User & Rights.
Users: You can create multiple user accounts and assign Roles. As an Admin you can "become" this user to simulate which permissions the user has
Roles: Define your roles with different tasks and permissions. This will manage your user rights for different groups (battery swapper, service team, support, etc.)
WHERE AND HOW?
Create User and Roles:
Backend > Settings > Users&Customers > User&Roles
Fill in the required data to create a new user:
Assign a role to every created user: 
Now you can choose from existing Roles:
If you want to create your own role, give it a title and select your Authltems.
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